Stuck? We’re here.

Check that your steps appear in Apple Health or Health Connect and that Hardcore Walk has permission to read them. Reopen the app with an internet connection to sync. If the totals still look wrong, send us your device model, app version, and what you’re seeing.

If you linked Apple or Google, use the same sign-in provider and account. If you started anonymously and lost access, tell support your display name and any account ID you have. Please do not send passwords.

On the road or in a campsite, use Report on a message, or tap a walker to report or block them. A confirmed block hides their content from your view. You can turn chat off in Settings. We review reports promptly and take appropriate action, including content removal or account restrictions. Threats and serious safety concerns receive priority. You can also email support with details, or appeal a moderation decision.

You can delete it in Settings or request deletion by email without reinstalling the app. Visit account deletion for both options and what gets removed.

See the privacy policy and terms of use (EULA), or contact [email protected].